I have been in volunteer management for the last decade. I am currently Volunteer Management Advisor for the London Museums Hub and I am also a trustee for the Association of Volunteer Managers, Greater London Volunteering and Volunteer Centre Southwark.

I have been working in volunteer management for the last twelve years. My first job was managing London Nightline where I was the only paid member of staff, working with 100 volunteers. Since then I have worked in a variety of different volunteer management roles including National Volunteer Manager at Terrence Higgins Trust and Information Officer at Volunteering England. I have also managed projects making volunteering more accessible; spearheading the campaign to allow volunteers on benefits to receive lunch expenses, and creating the first ever set of good practice resources around involving service users as volunteers.

Currently I am the Volunteer Management Advisor for the London Museums Hub, working with museums across London to support the development of sustainable, good quality, volunteer involvement. I have had several books on volunteering published including the 'Good Practice Guide', 'Deciding Whether to Involve Volunteers' and 'Selecting Volunteers' for Volunteering England, and 'Working With Volunteers: a Good Practice Guide for Refugee Community Organisations' for the Evelyn Oldfield Unit.

I am one of the founding Directors of the Association of Volunteer Managers, and I am also on the board of Greater London Volunteering, and Volunteer Centre Southwark.