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PDSA Youth & Education Assistant

12:00 Tue 1st March - 17:30 Mon 11th April 2011
Telford, Telford and Wrekin TF2 9PQ

Important: No more volunteers are currently required for this opportunity.

Principal function

To support the Youth and Education team on a day-to-day basis, and assist with the production of educational materials which help deliver pet health messages and the ethos of PDSA.

• To help develop new activities and lesson ideas which deliver pet health messages to pupils at key stage 1 and 2.
• To help produce resources that can be used by teachers to educate pupils about responsible pet care.
• To help with administration duties relating to the Pet Protectors Club and the Education Programme, to include replying to letters and emails, sending out materials, logging activity, phoning schools to book and confirm talks, and registering new members.
• To help answer general telephone calls from the public and members and re-direct or deal with enquiries as appropriate.

This list is only a guide to the types of duties that may be required.


PDSA Head Office, Whitechapel Way, Priorslee, Telford, TF2 9PQ

Reporting to

Youth and Education Product Manager and Head Office Volunteer Co-ordinator


By arrangement

Dress Code:

Smart and practical, reflecting the professional image presented by PDSA.

Personal qualities required:

• Have a creative and imaginative ability
• Clerical/administration experience within a busy office environment
• Reliable and conscientious
• Familiarity and confidence with modern IT software and the internet (in particular Word and Excel)
• Excellent communication skills, both oral and written
• A keen interest and enthusiasm for educating young people about animal welfare and pet health.


Or contact the National Volunteering Centre on 0800 854 194


Please seek guidance from your manager regarding the boundaries of your individual voluntary role. The following boundaries apply to all volunteer roles:

• It is unlawful for anyone other than a qualified Veterinary Surgeon to make a diagnosis, give veterinary advice or treatment to an animal. In addition, volunteers should not give advice regarding pet products or diets. outh and Education
• Volunteers must not attempt to give first aid unless qualified to do so.
• Volunteers should always seek guidance from the PR department before speaking to or contacting the media.
• Volunteers must refer to their manager before making any decision outside the scope of their role that could affect PDSA, staff and volunteers, or the premises at which they volunteer.
• Personal records relating to staff, volunteers, clients, supporters or customers are confidential and volunteers must not discuss these with people who do not work within the department or outside of PDSA. In accordance with PDSA Data Protection Policy, volunteers should refer any requests for information to their manager.


• PDSA operates a no smoking policy throughout all PDSA premises.
• All appointments would be at the discretion of the Young PDSA Product Manager and subject to a trial period to ascertain the correct choice for both parties.

How To Apply